The Quality Exchange will:

• promote people and companies who provide both the finest craftsmanship and customer service


• improve communication between the client, consultants and contractors


• assist the project team to control cost, time and quality so that project outcome matches client expectation


• promote innovation in design, manufacturing, handling, storage, installation and protection


• increase team awareness of the processes that ensure finished project quality


• provide guidance on using alternative materials from sustainable sources


• offer cost-effective solutions by pooling the knowledge of the project team


• create a centre of learning for students and novice members of the construction team